Terms and Conditions

Terms and Conditions

Please read these Terms and Conditions carefully before using our services. By accessing or using our website and related platforms, you agree to be bound by the definitions and rules outlined below.

1. Interpretation and Definitions

  • “Company”, “we”, “us”, or “our” refers to Hospira Global Limited.

  • “You” refers to the individual or entity accessing or using our services.

  • “Service” means the website, booking platforms, and any travel-related products offered by us.

  • “Affiliate” means any entity that controls, is controlled by, or is under common control with the Company.

  • “Third-Party Provider” refers to airlines, hotels, transport operators, or other suppliers whose services we facilitate.

  • “Device” means any device with internet access, such as a computer, smartphone, or tablet.

2. Acknowledgment

  • By accessing or using our services, you agree to comply with these Terms.

  • If you do not agree, you must not use our services.

  • You represent that you are at least 18 years old or using the service under supervision of a legal guardian.

3. Scope of Services

  • Hospira Global provides travel booking services, including but not limited to:

    • Flights, Hotels, Transfers, Event & Conference Travel.

  • We act as an intermediary between you and third-party providers.

  • Your booking forms a direct contract with the relevant provider (airline, hotel, transfer operator, etc.).

4. User Obligations

  • You must provide accurate and complete information when making a booking.

  • You are responsible for ensuring that travel documents (passports, visas, insurance) meet the requirements of your destination.

  • Misuse of our services, fraudulent activity, or chargeback abuse will result in immediate account suspension and potential legal action.

5. Bookings, Payments & Refunds

  • All payments are processed securely through trusted third-party payment providers.

  • Prices are confirmed at the time of booking. Once confirmed, the total price displayed is final and inclusive of all applicable taxes, fees, and surcharges.

  • Cancellation and refund conditions are displayed clearly during the booking process and may vary depending on the service provider (e.g., hotel, airline, or transport operator). By completing a booking, you acknowledge and accept the specific cancellation and refund terms applicable to that reservation.

6. Links to Third-Party Websites

  • Our site may include links to third-party websites.

  • We do not control, endorse, or assume liability for third-party content, policies, or services.

  • You are advised to review their terms separately.

7. Termination

  • We may suspend or terminate your access without prior notice if:

    • You breach these Terms,

    • Fraudulent or suspicious activity is detected,

    • Required by law or regulatory authorities.

8. Limitation of Liability

  • To the maximum extent permitted by law:

    • Hospira Global shall not be liable for indirect, incidental, or consequential damages (loss of profits, data, or travel opportunities).

    • Our total liability, if proven, shall not exceed the amount you paid to us for the relevant booking, or £100 — whichever is lower.

9. “As Is” Disclaimer

  • All services are provided “AS IS” and “AS AVAILABLE”.

  • We make no warranties that services will be error-free, uninterrupted, or meet specific expectations.

  • Responsibility for verifying travel requirements and service suitability lies with you.

10. Governing Law

  • These Terms are governed by and construed under the laws of England and Wales.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of London, United Kingdom.

11. Dispute Resolution

  • You agree to first attempt to resolve disputes informally by contacting us at support@hospiraglobal.com.

  • If unresolved, disputes will be handled under the jurisdiction stated above.

12. Severability & Waiver

  • If any provision is deemed invalid or unenforceable, the remainder of these Terms will remain in effect.

  • Failure to enforce a right does not constitute a waiver of future rights.

13. Changes to Terms

  • We reserve the right to update these Terms at any time.

  • Material changes will be communicated via website notice or email.

  • Continued use of our services after updates constitutes acceptance of revised Terms.

14. Contact Us

For questions regarding these Terms, contact us at:

Hospira Global Limited
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: info@hospiraglobal.com
Phone: +44 7400 770563